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Customer Service
I view the Internet not as a wall to hide behind but as a medium for fast and convenient shopping. Answering questions in an expedient fashion is my first step to achieving 100% customer satisfaction. My goal is to answer e-mail messages during normal working hours within four hours. During all other times, I strive to answer all e-mails within 24 hours. I will soon have a toll-free number for you to call me anytime. If I don't answer the phone during normal business hours, it is because I am helping another customer. Leave a message and I'll call you back. I enjoy helping my customers select just the right huggable teddy bear or stuffed animal for a loved one or themselves. I am always willing to help find or identify an older Gund animal. I enjoy spending time searching old catalogs, websites and ebay to locate a missing or worn-out lovey.
To obtain the status of an order, enter the confirmation number and click Go!.
Contact us at 541-955-5214 or jansbearessentials@gmail.com
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This is the Web Site of Jan's Bear Essentials, which is not an affiliated company of Gund, Inc. The representations made on this Site are those of Jan's Bear Essentials. Gund Images ©Gund, Inc. Gund®, GundBaby® and Gotta Getta Gund® are trademarks of Gund, Inc.
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