Policies

Return Policy - In the unlikely event that you are unhappy with your purchase you may return the item within 14 days for a full refund or exchange. Shipping charges are non-refundable. All returns must be in brand new condition with Gund tags still attached. To return merchandise you MUST email us first at jansbearessentials@gmail.com to get the return approved.   I want my customers happy and don't want returns to be a hassle. 

Shipping Policy - Jan's Bear Essentials offers shipping to all 50 states and worldwide as long as the post office delivers there. Items are shipped as available. Customers are given the option of partial shipments if an item is back-ordered or waiting until the entire order is ready to ship. I try to make sure my inventory levels are checked daily. In the event the item is out of stock or no longer available, you will be contacted immediately by e-mail. I normally use the US Post Office for shipments.  

Availability - Once your order has been placed, Jan's Bear Essentials will charge your account.  If for any reason the product you ordered is not available, I will contact you immediately via e-mail.  Please understand that the antique/collectible items are gone once they are sold. They cannot be ordered or back-ordered.

Lay-Away - I do have a lay-away plan. One-third of the purchase price is due at the time of the order. Balance is due within 4 months. Of course your purchase will not be shipped out until full payment is received. Please contact me if you are interested in lay-away to arrange payment options.

Discount cards

You love a bargain, right? Getting a discount is just brilliant, right? Do you like to pay less for your purchases?

Well, we have a good deal for you!

Once you make a purchase for more than $100, you get a discount card. The information on discounts can be found in the table below:

Type of card

Spent in the shop total

Discount on future purchases

Bronze Discount card

$100

10%

Silver Discount card

$500

15%

Gold Discount card

$1000

20%

When you reach a certain amount of money spent in the shop ($100, $500 or $1000), a new type of card instead of the old one will be granted. 

Note: all these cards have no expiration date. At any moment you can have only one type of card.

Spend more, pay less!